Our Procedure ( Return & Refund Policy Essentials for 2026 )
Our return and refund policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange. Return & Refund Policy states that to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return & Refund Policy Essentials for 2026 requires that items must be returned in their original condition to be eligible for a refund.
- Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
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- Printing Finished Items & Broken Items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
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- Smart Watch with obvious signs of use
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- Crystal, Pen, Awards, Digital Products, , Jute Bags, or Wall Clock that has been opened or Used.
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- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
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- Any item that is returned more than 30 days after delivery
As part of our Return & Refund Policy Essentials for 2026, several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. This is a crucial aspect of our Return & Refund Policy.
Our Procedure
Our refund & returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.
Return & Refund Policy Essential for 2026 to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
-
- Gift cards
-
- Downloadable software products
-
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
-
- Smart Watch with obvious signs of use
-
- Crystal, Pen, Awards, Digital Products, , Jute Bags, or Wall Clock that has been opened or Used.
-
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
-
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mrtgifts@gmail.com or
Contact to: +96892673585
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping Returned
To return your product, you should mail your product to: mrtgifts@gmail.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need Help?
for Return & Refund Policy Contact us at mrtgifts@gmail.com for questions related to refunds and returns.
In addition to the items mentioned, our Return & Refund Policy specifies that additional non-returnable items include gift cards and downloadable software products. Understanding our Return & Refund Policy is essential for a smooth transaction.
Our Return & Refund Policy clearly states that to complete a return, we require a receipt or proof of purchase. This ensures that all returns are processed according to our Return & Refund Policy.
According to our Return & Refund Policy, late or missing refunds can often be resolved by checking with your bank and credit card company.
Please remember that our Return & Refund Policy states that only regular priced items may be refunded, and sale items cannot be refunded. This is important to keep in mind when making a purchase.
When considering exchanges, it’s important to note that our Return & Refund Policy allows replacements only if items are defective or damaged.
For gifts, our Return & Refund Policy ensures that if an item was marked as a gift, you will receive a gift credit for the value of your return.
Shipping for returns must be understood in the context of our Return & Refund Policy, which states that you will be responsible for paying your own shipping costs.
To summarize, our Return & Refund Policy is designed to ensure a fair process for both customers and our business.
If you have questions about our Return & Refund Policy, please contact us directly for assistance.